Terms and Conditions

After-school & Holiday care

To secure a place [Read & Agree to service’s T/C]

  1. Registration Fee £11 [only applies to joining after-school club]
  2. Yearly Administration £12 [every September]
  3. Session’s Fee payments due a month in advance for all bookings
  4. Invoices are emailed 
  5. Ad-hoc payments to be paid immediately on the confirmation of booking request by manager.
  6. Bookings can be for a single or few sessions on a weekly basis or a complete week [discount on full weekly bookings till 6.00pm
  7. We offer 3 options to collect children – Which can be mixed wkly

       Early-4.30pm / Mid-5.00pm / Full-6.00pm

8.   Late payments of fees will incur a £6.00 charge per day until  

       payment is paid in full to the service’s account. 

9.   Continuous late payment of fees by due dates on invoice may 

       jeopardise your child’s place

10. Permanent changes with bookings can only be agreed during 

       term times with a full two weeks notice to management. 

11.  To implement changes all invoices must be completely paid up in

       full and on time.

12.  Once bookings have been agreed full payment is still due 

       regardless of absentee or notification given in advance

13.  If your child will be absent it is your responsibility to notify us 

       before the start of your session

14.  There is a No Refund Policy if the is closed beyond the service’s 

       control ie teacher’s strikes adverse weather conditions, snow etc….

15.  No child under the age of 16 is permitted to collect a child [Proof of  

       age will need to be shown]

16.  Password system – It is parents responsibility to inform staff if 

        anyone unknown to the team will be collection your child. A 

        password arrangement must be made with the staff team 

        before the person arrives. Under NO circumstances will your 

        child be handed over without this in place.

17.   Collecting your child later than the time agreed for your 

        booking will result in a £5.00 charge for every 10 minutes you  

        have not arrived. This need to be paid by your next session as 

        your place is not secured/guaranteed.

18.   Bookings are secured once fees are always paid by due date or 

        until you notify manager, you no-longer require your place

19.   Main carers are responsible to keep staff updated, please 

        familiarise yourself with our download sheets.

20.  Leaving notification – two weeks notice needs to be given to the 

        manager in writing stating your child’s full name together with 

        their last day and date they will be attending as you still be 

        liable for payment for you place. 

21.   Breaks in your contract for more than one month will result in 

        having to pay again for membership and a new application 

        submitted.

22.  Management reserves the right to amend prices periodically 

        and to freezer / terminate places if it is established that you are 

        not abiding by the service’s T/C